That alone could take minutes. But we know a better way: use some adhesive velcro instead ($3 at Walmart). To be honest, we don’t really like this approach; having to order by phone is a time-warp to the 90’s, especially for a DIY system. Needless to say, Alder isn’t the best fit if you like doing everything from your smartphone. "Northwest Hardwoods produces quality product in good volume. Instead, the touchscreen panel works double-duty as your control center and smart hub, which we love to see. STAY CONNECTED FROM ANYWHERE IN THE WORLD Receive real-time alarm status and arm or disarm your security system remotely. Home Security Life Safety Cameras Verify Rep. 855.497.7853. Burglar Alarm Systems. (Accessed July 23, 2020). their home security systems are DIY and available in all 50 states. Other companies we tested usually responded after 30 seconds or more. The equipment upgrades cost us about $400, but the sales rep was reluctant to share the breakdown of their price list. sonitrolverified.com/news/new-verified-response-laws-making-old-security-system-obsolete/, Amazon. But we also like to keep things simple and streamlined when possible. Normally, customers use this guarantee to cancel their contract if they find that Alder is not the best fit for them. While many alarm companies struggle to stand out, Alder piqued our interest with their promise of a simple security solution and speedy emergency response. Fire detector 10. No, we were told that Alder allows self-monitoring for free. So we were eager to dig in and try it out. Note that Alder does not make its own cameras… yet. We think Alder’s pendant is an unsightly little thing and not very discreet. Compatible with Amazon Echo. to the powerful iPads of today. In addition to security monitoring, they offer video surveillance as well as medical alert and fire monitoring and motion detection. Alder is evenly textured, with a subdued grain pattern, and has a moderate weight and hardness. Another policy was the price-lock guarantee. As with any touchscreen panel, we had to deal with grubby fingerprints and smudge marks from time to time. Rob holds a Master’s of Science and is a former Producer in the USAToday network in NY. Medical alert button 6. We’ve found that most folks plan to keep their systems in place for several years, so this shouldn’t be a deal-breaker. Touchscreen panel 7. Thinking this was a tech issue, we called in, and sure enough the tech team said that’s how it was designed. All in all, we spent less than 10 minutes setting up the touch screen panel and sensors. Like the indoor camera, Kami detected motion events and alerted us of such. How would you like to get help? Well, not as lighting-fast as they say. I am not the only one. https://securenettech.com/security/, Klein, M. (2016, October 7). (2020). I have all supporting documentation necessary to verify my claim. It’s definitely do-it-yourself easy, but it still took us about 35 minutes to install. We passed on the medical emergency button, but we purchased their smoke alarm, which was a little different than our existing ones. Best Home Security Systems for Apartments, Best Home Security Systems for Homeowners, https://www.howtogeek.com/273745/what-is-4g-lte/, https://www.ncoa.org/news/resources-for-reporters/get-the-facts/falls-prevention-facts/. It’s a great feature to have, especially if you have little ones at home, or if you or your spouse leaves for work early in the morning. We review each product thoroughly and consistently and give high marks to only the very best. With the person detection feature, we cut down on false alarms. an Alder security system along with a monitoring contract, globenewswire.com/news-release/2019/06/04/1863880/0/en/ADT-Awarded-4-Million-including-Punitive-Damages-in-Lawsuit-Against-Alder.html, sonitrolverified.com/news/new-verified-response-laws-making-old-security-system-obsolete/, apps.apple.com/us/app/alder-security/id1267996005, play.google.com/store/apps/details?id=com.securenettech.alder6production&hl=en_US. If we’re being honest, the design isn’t so hot either. So we’ll give them time to iron it out. So whenever we had a false alarm going off, it took us an extra 5-10 seconds to put in our PIN and wait for the app to load. Not really. Keyfob 2. You’ll want to get cozy with the control panel, as you’ll be using it A LOT with Alder. We followed the latter so that the sensor part (the larger piece) stayed on the doorframe, while the magnet (the smaller piece) attached to the door, and lo and behold, it solved our problem. Also, the packaging was on-brand right down to the user manual. Compare pay for popular roles and read about the team’s work-life balance. But it certainly gets the job done (we experienced 20 second response times on average). Although we didn’t have any real emergencies while testing Alder, fortunately, we accidentally set off the alarm a couple of times, and the emergency response was straightforward. Alder Security. It can be mounted on your wall, or set down anywhere in your home. It’s not a perfect system (there’s really no such thing). They are also known for their fast response times. 11 talking about this. Watch below to see it in action! We found that Alder Security offers reliable home security without a lot of frills. Home Security. The control panel was always ready to arm with just one touch. How fast? Rob is a professional writer and editor with an expertise in all things home security and home automation. Alder’s proprietary control panel that replaced the GC2 no longer has that capability. We actually appreciate the unbranded approach that Alder takes. We simply activated the Alder Alexa Skill6 to make the magic happen. Needless to say, it wasn’t the best experience. Our only qualm about the camera was its limited field of vision. Then the strangest thing happened — when she said goodbye, we could still hear her fiddling at her desk for another 10-15 seconds before she finally hung up! Because of its uniform, small pore structure and consistency of color, alder is a preferred wood for finishing. We were happy to find out that Alder worked with Alexa, but disappointed that it didn’t work with any other voice assistant or connected device. We purchased a base system, which was free with a three-year monitoring agreement, as well as equipment upgrades to test out Alder’s cameras and other components. Once we set up the system, we controlled it using the tablet-like control panel whenever we were home and using the Alder app while we were away. Learn More, We may receive compensation from some providers listed on this page. The package only came with two door/window sensors, which we used on the front door and the back door, leaving our windows unprotected. Alder claims 7-second response times on their website, but we experienced closer to 30 second average response times (still not bad). Simon Alder visited us and was really helpful in assisting us to select the system that best suited our needs. We felt safer knowing that someone was watching our doors for us even if a burglar picked our locks or we forgot to lock our doors, which has happened before. We think it works fine for basic intruder protection — but you’ll be missing out on things like video and smart home features. The central station called our registered phone number to check on us directly as well as speaking to us through the control panel itself. (2015). However, even though Alder takes a tailored approach to home security, ADT is miles ahead in other areas. Unlike other home security apps we’ve tried, Alder’s app doesn’t offer live-stream video monitoring or anything fancy like that. Mobile security app (Android and iOS) 12. https://www.ncoa.org/news/resources-for-reporters/get-the-facts/falls-prevention-facts/. © Copyright 1995 - 2020 Security.org a Centerfield Media Company. Being the tech junkies that we are, we always try to find ways to integrate the systems we are testing with the products we currently own. Alder has a great customer service team… Alder has a great customer service team and Bianca is one of their stars. Intercom? They currently sell the outdoor Kami camera and the indoor Yi cam, both made by Yi Technologies. So even if you’re new to home security systems, we think you’ll find Alder to be a good perimeter system for burglar detection. Once we finished those steps, the rest of the process was a breeze. It also requires constant power, so we had to mount it near a standard outlet. Is the Touchscreen Control Panel any good? It didn’t need a landline connection or even Wi-Fi. While many alarm companies struggle to stand out, Alder piqued our interest with their promise of a simple security solution and speedy emergency response. Alder provides customized home security systems that are a good match for people who want the extra reassurance you get with the help of a security expert. Although we used the indoor camera more often, there were times when we needed eyes on our front yard. First, you have to be within 100 ft. of your house, and you must hold it for a full second (one Mississippi) to arm or disarm your system. The sensors alerted us whenever those doors were opened while Alder was armed. Not all Alder customers would agree with us, though. In particular, Alder claims to have recorded an average response rate 10 times faster1 than other monitored alarm companies. With this in mind, we were looking for a user-friendly security system with a modern twist. Alder claims that setup only takes 10 minutes, but we beg to differ. So Alder gives a good first impression, but let’s see how it performs. Alder Security; Claim Share Print. See how the outdoor camera works The advantage of outdoor security cameras I will not forget Alder, cause I will spreading bad publicity every day until May. Like most tech-geeks, we like our gizmos and gadgets. Life Safety. https://www.safehome.org/security-advisors/travis-goodreau/. They flew under our radar for a large part of the last decade. One thing we found a little annoying was having to input our 4-digit PIN every time we wanted to open the app. It streamed live videos to our smartphones, alerted us when movements were detected, stored videos locally and in the YI cloud, and even gave us the ability to talk to guests through two-way audio. Some cities do require alarm verification by a security guard before dispatching5 the police. Alder has a price-lock guarantee, so you can have peace of mind that your plan cost will not increase over time. You might notice that the Alexa skill description also mentions setting smart thermostats connected to Alder using your voice. Alder's home security cost will total close to $1,500 over the course of the 36-month contract. Simplicity is one of Alder’s key selling points, and it showed during our tests. With Alder we enjoyed the countdown arming & disarming timer, as well as entry announcements directly from the panel. So far so good. Of course, we decided to install the system ourselves. Is there a mobile app for smartphone controls? For the cost of their basic package, customers would be able to get a more customized option with other companies. Note that each entry sensor and motion sensor has double-sided tape for easy install. They do not come cheap however. We prefer wireless controls, like Ring’s keypad, but Alder’s panel has plenty of redeeming qualities. Their simple-DIY installation process combined with a professionally monitored system is ideal for premium home security. Alder: Alexa Skills. You want fast response times â Alder’s average response rate is faster than most alarm companies we reviewed. We’ll walk you through our entire experience in this review, but if you’re in a hurry, here are the pros and cons of Alder. Alder does sell an indoor and outdoor camera made by Yi Technologies, but these cameras don’t really integrate into the Alder system. Alder’s smart hub sure beats the standard push-button keypads that we see from other DIY brands (even Ring’s 2nd Gen system still comes with a push-button keypad!). We only chose not to take Alder’s free installation offer to save time. They also have video tutorials on how to use different features. Note that Alder does offer a plan for as low as $35 per month, which isn’t the most affordable option we’ve seen, but it’s still cheaper than the industry standard. ... faulty security system. Pro Tip: We recommend going with Ring Cameras for indoor and outdoor video surveillance. But thankfully a fellow named Geno from tech support came on the line and got us back on track. It has operations in all 50 states, it caters to everyone looking to protect their residence whether it's owned or being rented, and it doesn't require a certain credit score to avail its services. But then again it was nice speaking with a rep and getting a rundown on their equipment and options. Alder Security is a Utah based home security company that has been around over 10 years. Also, we really enjoyed using the touchscreen control panel, and everything was simple to set up and get started. Read our. Get instant alerts in the event of a security … Also, there’s a 30-day risk-free trial, giving you an “out” if you end up not liking Alder. But with Alder, we mainly used the control panel and key fob, as Alder’s mobile app left a lot to be desired. We think the sensors compare well to Ring Alarm (2nd Gen) sensors — though Ring sensors are better looking in our opinion. We really enjoyed using Alder’s 7” touchscreen control panel. But we’re not here to judge Alder’s past. It was a simple app that controlled our security system and showed us what’s going on in our house through live video feeds coming from our security cameras. Keep in mind that Alder offers a whole lineup of environmental sensors. (2020). With that said, Geno from Alder tech support told us we couldn’t integrate the cameras into Alder’s app. If you don’t buy your equipment upfront, then you’ll be asked to sign a 42-month contract for equipment financing. Alder scores major points here in our book. (2019). So if you’re considering one of these DIY systems, it might be worth it to hop on a call with one of Alder’s sales reps. All things considered, it’s not a bad solution for home security. That way, if a burglar crept in through any window and walked around our house, the sensor would go off. We mostly controlled our Alder system with the key fob. Great job, Alder! Alder is a fine security company that offers industry-standard equipment. Alder customers can also get a new security system free of charge when they move to another home. Rather than buying additional door/window sensors, we opted to be creative and use the motion sensor instead. We were told it could last for up to 24 hours on a single charge, which should be enough to weather typical blackout. Alder Security lets you control your lighting, climate, cameras, and security from a single application. When we bid farewell to our Alder system after we were done testing it out, Alder took it back with no questions asked. We talked to the agents through the panel and explained how we forgot to disarm the system after entering. Customer Support. All the components we discussed so far are proprietary, which means Alder is the only one using them. In the end, the agent suggested we move the control panel closer to the back door or switch the placement of the sensor and the magnet. But while reading the user manual (page 4) we found that Alder has a “screen cleaning” mode that turns off all controls for 30 seconds, allowing us to get it squeaky clean. Life Safety. Check out our latest break-down of Alder’s pricing here. He guided us on how to troubleshoot the system over the phone until we eventually found the issue. Get support for your Alder home security systems through email or over the phone. Take this quick and easy quiz to find out! Alder offers free professional installation (another great thing about Alder, we might add), so that’s an option if you prefer having a technician come over to take care of everything. 1. Alder Home Security. Now, you’re probably wondering how we managed to install all those components in 15 minutes. The control panel kept quiet as we left our home, allowing our toddler to stay sound asleep. Hot Tip: You can set up a Hostage Code on Alder’s control panel. But before we get too ahead of ourselves, note that Alder’s panel doesn’t really measure up to ADT’s Pulse panel or Vivint’s Smart Hub. the customer). So, without further ado, let’s get started. 855.497.7853. FYI: Most DIY security systems are controlled primarily via mobile app. Alder’s monitoring contracts are at least three years, so we wanted to make sure their policies were not one-sided. I would recommend this company to anyone who is interested in getting great security for a reasonable amount of money. We only started noticing them thanks to their zealous marketing campaigns. Just don’t use the call feature for any other purpose. There’s one thing we’d like to clarify, though. Check out the side-by-side snapshot below, with our Alder sensors on top and our Ring Alarm sensors on bottom. Their “Life Safety” products include smoke and carbon monoxide detectors, along with freeze and flood sensors. Alder provides a broad line of home security systems with 24/7 professional monitoring and mobile control. You want an easy to install a system or free professional installation â Whether you’re planning to DIY or hire a pro, Alder’s installation is easy and more importantly, free. All fairly standard… so far. Arlo Pro camera (indoor or outdoor camera) 13. Some good news, and other not so good news. Our Alder kit came with a handful of sensors and that handsome 7” touchscreen panel you see below. Alder was incredibly easy to install. Alder's home security packages, which start at just $34.99/month + $149 upfront and include 24/7 monitoring, are affordable compared to other leading home security providers. Now take a closer look… see something missing? Well, that and Alder’s rocky past2 with ADT. Both devices are solid, with features like 1080p HD resolution,3 night vision, smartphone controls, and two-way talk. The Alder app only gets 3 stars (see below), but we’d hesitate to rate it even 2 stars. Sometimes we don’t want to see ‘Ring’ every time we leave the house. The technicians are young and seem to really care about working hard at making sure they are giving good customer service. SafeHome.org only uses high-quality sources to support the facts within our articles. Vivint and Alder home security systems offer homeowners effective and reliable home security. Professional monitoring was part of the three-year contract we signed with Alder, so all alerts going forward were sent both to us and Alder’s monitoring stations. Well, during our tests, we found that the siren was louder than loud. Security, Smart Home, and IoT Solutions. You’re on a tight budget â You can get a base system for free, with a three-year contract of course. This speaks to the build quality (like a Rolex, sometimes the heavier the better!). So we spent several hours researching the system, then several days testing it out in our own home. This displays your most recent 200 activity messages (doors and windows being open and closed, alarm triggers, arms & disarms, panel tamper, etc.). Alder is an abundantly grown resource, as it is able to flourish in areas where other wood species cannot. When we accidentally triggered our alarm on more than one occasion, Alder called us in less than five seconds. bjs.gov/content/pub/pdf/vdhb.pdf, YI Technology. Medical Alert. Maintenance Tip: Alder recommends testing sensors at least once a month. Customer Support. play.google.com/store/apps/details?id=com.securenettech.alder6production&hl=en_US. The device felt heavy in our hands and weighed about as much as a small watermelon. So she could certainly hear anything that was spoken in our home during that time, which makes our spidey senses go off for privacy concerns. You can customize your activity log in “settings.”. alder.com/home-security, GlobeNewswire. Good luck to your company, I see word is spreading fast about your company. We accessed and controlled our Alder system primarily using the touchscreen panel, but we had plenty of options here. Home Security Life Safety Cameras Verify Rep. 855.497.7851. Keypad? Business Profile. Alder Is For Almost Everybody Unlike other security companies, Alder is not choosy about its potential customers. But we have to remember that any new software is bound to have its bugs. A DIY home security system with touchscreen controls and reliable monitoring. No one likes a boy (or girl) that cries wolf! ADT Awarded $4 Million, including Punitive Damages, in Lawsuit Against Alder. Alder doesn’t include a base station, which is a critical component with most systems. Yes! Beyond testing Alder’s equipment, monitoring, and app, we also tested their customer service. And we’re excited to share our findings with you — the good, the bad, and the unexpected. They claim that in 2017, they responded to “2,376,033 medical, fire, and burglary alarms in an average of 3.4 seconds or less.” That’s an impressive number, and it did seem accurate. Both offer 24/7 customer service. After all, we love having smartphone controls — it’s how we prefer to manage our home security and smart home equipment. On the other hand, we felt very secure in our home, knowing that Alder’s reliable 4G LTE cellular monitoring was always there for us, and that goes a long way. We didn’t need special tools or a computer to set it up. Oops. Alder went with a red and yellow interface, which really doesn’t work (at least for us) with their blue and white branding. As for the intercom part, we mentioned earlier that the central station contacted us through the touchscreen control panel. While Alder’s 3.4-second average response rate is impressive, it doesn’t always translate to a faster police response. Motion sensors 3. To further increase our home security, we decided to purchase equipment upgrades. For instance, we didn’t like the limited camera options and smart home features. (2020). Over the course of the 36-month contract, you'll pay close to $1,300. Coupled with industry-leading emergency response times, Alder offers professional installation or a proprietary do-it-yourself installation option and ships the alarm systems directly to … As we mentioned above, Alder doesn’t list their equipment or monitoring prices on their website. And if we’re being honest, the Alder app doesn’t deliver the best user experience. 855.497.7851. Then, when she finally hung up, the siren started blaring again. Alder. Alder believes in quality home security, protection, & service without compromise. Not bad, right? The 30-day money-back guarantee didn't hurt, either! So we have to dock Alder some points here for limited-to-no camera integrations. They provide services to both renters and homeowners. In many areas, teams of seasonal commissioned “door knockers” and installers are deployed to penetrate a market. Instead of waiting for smoke to appear, it alerted us as soon as a rapid increase in the temperature was detected. We were able to arm and disarm our system, customize sensors, view our activity log, and that’s about it. When our alarm went off, Alder contacted us using either two-way talk, which is built into the control panel, or by calling our cell phone. One thing we like about Alder is their responsive monitoring. That said, it’s important to recognize that Alder is brand new to the app game, so we’re confident they’ll fix the bugs in the months to come. As for the cameras, we used the Alder Security app to connect them to our Wi-Fi network. For instance, we didn’t like the limited camera options and smart home features. We decided to use door/window sensors as our second line of defense, attaching the sensors on our front and back doors. And because the control panel also had backup batteries, at night, we placed it on our bedside table for easy access. And since Alder is 100% cellular-based — using 4G LTE cellular monitoring2 — we felt that our signal was reliable and our system was always connected. From installing it in 15 minutes to using the touchscreen panel or app to control it remotely, we had a lot of fun testing out and using our security system from Alder.